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Acquired brain injury

Acquired brain Injury (ABI) is a condition affecting people who have sustained an injury to the brain. This injury may be the result of a traffic, sport or work accident; a medical condition such as a brain tumour, brain bleed or stroke; excessive long term abuse of alcohol / drugs; or any other condition which has interrupted the flow of oxygen or blood to the brain.

ABI affects all family members including the injured person, partners, parents, children, siblings, extended family members and community networks.  Distress, concern and changes in relationships are common in families adjusting to the long-term effects of ABI.

Acute crisis counselling

Acute crisis counselling is the emergency and temporary care given to an individual or family during a time of a crisis. The primary focus of the work is helping those affected cope with the crisis and move through it. If you or someone you know are in need of crisis help and support please click here. The Bouverie Centre does not provide acute crisis counselling.

Drug and alcohol related problems

Patterns of substance use can vary from occasional, bingeing to continuous. The Bouverie Centre provides family counselling services for families where an adult, child or young person is:

  • experiencing significant issues associated with the prolonged and heavy use of alcohol and/or other drugs
  • currently receiving individual help for a substance use disorder


  • the family wants help to address challenges, conflict or other needs arising from the effects of the substance abuse and/or to find ways to support each other


Family is for us shorthand for a broad range of people who may have a significant connection to an individual, including: blood relations, partners, people in co-habitation, friends, carers and others who play a significant role in a person’s life. The term refers equally to same-sex partners and same-sex-parented families.

Individual case management

We use the term individual case management to refer to activities aimed at identifying an individual’s needs for particular services and supporting his/her access to these services.

Post separation matters (current) - accessing help for

The processes of parental separation and divorce can really knock families around. There are a number of Family Relationships Centres (FRCs) across Australia, funded by the Federal Government, which offer specialised individual and joint sessions to assist separating families. These FRCs also offer group information sessions and workshops on a range of practical topics to help families following separation. We can direct you to your local FRC. Note: The Bouverie Centre does not assist with family dispute resolution in relation to parental separation.

Same-sex parented families

Our service has a special interest in providing inclusive and sensitive care to gay, lesbian, bisexual and transgender parents and their children. We offer a limited number of family appointments to GLBT led families each year.

Serious mental illness

Mental illnesses vary in type and in degree of severity. The Bouverie Centre specialises in helping families where an adult, child or young person has been or is:

  • Diagnosed with a mental illness such as major depression, schizophrenia or another related psychotic disorder, bipolar disorder, obsessive compulsive disorder (OCD), panic disorder, post-traumatic stress disorder (PTSD), an eating disorder or borderline personality disorder
  • Treated by a clinician / case manager from a specialist public or private area mental health service 
  • Prescribed psychiatric medication
  • Hospitalised at a psychiatric inpatient unit


  • the family wants help to address challenges, conflict or other needs arising from the effects of mental illness and/or to find ways to support each other


Trauma can be caused by natural events such as floods or bushfires or by human actions; as in child abuse and neglect, sexual assault, and violence, including domestic assault. Trauma involves single or multiple experiences that have the effect of overwhelming a person’s ability to cope and can leave a person unable to make sense of the experience and their own or other people’s responses to it. Family stress and conflict are common as are feelings of alienation, reactions seemingly out of proportion to situations and anxiety.

Whole communities or populations can also be affected by trauma. There are increased difficulties for people to recover from trauma when the community on which they depend for nurturance and support is disrupted, fractured or dislocated. Examples of this exist in Aboriginal and/or Torres Strait Islander communities affected by a history of child removal and the dislocation of communities from their traditional lands and culture. Refugee groups experiencing war trauma and communities experiencing bushfire are also examples.

(Taken from 'Guidelines for Trauma Informed Family Sensitive Practice in Adult Health Services')


Vikki Reynolds presents Justice-Doing, Collective Ethics and The “Zone of Fabulousness”

The Bouverie Centre is delighted to be hosting an interactive workshop by Vikki Reynolds on how we can be of use in community work that happens in contexts of social injustices.

find out more

Family Violence and Mental Health Services

The Bouverie Centre presented a webinar describing the centre’s work exploring the intersection between Family Violence and Mental Health.

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