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Reflective practice

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Working in the field of human services can be a complex and challenging endeavour. Whether it is a clinical procedure performed by a podiatrist or counselling by a therapist, there is usually more than one way to intervene or respond to produce a desired outcome for all involved. Critical reflection is a process of inquiry in which workers explore what they are actually doing, what is informing what they do (e.g., work environment, experience and knowledge, values, etc.) and the way they are doing it. It affords workers with the opportunity to deliberate, change, and analyse taken-for-granted actions and ideas. Reflective practice can take place privately or in a group. Several models of reflection exist and can be used to achieve a better understanding of self and/or practice.

Reference for this section:

Amies, C. & Weir, S. (2001). ‘Using Reflective Group Supervision to Enhance Practice Knowledge,’ in J. Higgs and A. Titchen (eds.), Practice Knowledge and Expertise in the Health Professions, Butterworth Heinemann, Oxford.

Proctor, K. (1997). ‘The Bells that Ring: A Process for Group Supervision … or What to do When a Client Slips from your Grasp and becomes Owned by Everyone Else in the Room!’, in The Australian and New Zealand Journal of Family Therapy, Vol. 18, No. 4, pp. 217-220.


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